This accessibility statement applies to the following portals:

• Admin Portal
• Student portal
• Third Party portal
• Centre portal
• Smart Verify portal

We want as many people as possible to be able to use the website. We have also tried to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the non-accessible content section of this statement.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email: [ email address ]

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

[ Customer Name ] is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This system is partially compliant with the  Web Content Accessibility Guidelines version 2.2  AA standard. All areas of the system are compliant, except for those listed below. The non-compliances are as follows:

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Sitewide issues

Dashboard

Links on the dashboard are not descriptive and may be confusing for screen reader users. There are multiple “manage” links on this page. Context for these links can be found immediately before each link. This fails WCAG 2.4.4 Link Purpose (A). Advanced Secure Technologies (the creator and host of this website) are reviewing this issue and will provide a resolution as soon as possible.

Documents

Viewing documents may be a challenge for keyboard and screen reader users, or anyone with vision impairments. Many of the controls are not read out correctly to screen reader users or do not receive appropriate focus indication. This fails WCAG 2.4.7 Focus Visible (AA) and 4.1.2 Name, Role, Value (A). Advanced Secure Technologies (the creator and host of this website) are reviewing the issues users have reading controls correctly and will provide a resolution as soon as possible.

All certificates can be viewed through a document viewer in the web browser. In this case certificates are presented as images of text which cannot be correctly viewed using a screen reader. This fails WCAG 1.4.5 images of Text (A). If you use a screen reader and need to check the content of the document, please contact us and we can provide a screen-readable version of the required documents.

Orders

Checkbox options are only read out to screen readers as “checkbox”. Users should take extra care to ensure they are selecting the correct certificates by reading surrounding text. This fails WCAG 4.1.2 Name, Role, Value (A). Advanced Secure Technologies (the creator and host of this website) are reviewing this issue and will provide a resolution as soon as possible.

Connections

Checkbox options for allowing connection permissions are read out as links. They function as checkboxes and allow users to select permission options for added connections. This fails WCAG 4.1.2 Name, Role, Value (A). Advanced Secure Technologies (the creator and host of this website) are reviewing this issue and will provide a resolution as soon as possible.

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that’s not within scope of the accessibility regulations

At this time, we have not identified any content that is not within scope of the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 13/11/2024.

The website was last tested on 06/11/2024. The test was carried out internally by Advanced Secure Technologies. A representative sample of pages were chosen for testing including all pages and documents that form part of the student journeys.